GST-compliant · DPDPA-ready · Built for businesses
सवाल पूछिएFrequently asked questions
Everything worth knowing before your first message. If your question is not here, ask BillSathi on WhatsApp.
1
Getting started
How do I start using BillSathi?
Send a WhatsApp message to our number. There is no app to install and no account to create — setup starts with your first message and takes under two minutes.
Do I need a smartphone or a laptop?
Any phone that runs WhatsApp is enough. No laptop anywhere in the process.
Is it available in Hindi?
Yes. Speak, type or send photos in Hindi, Hinglish or English — BillSathi understands all three, including mixed sentences.
Is there a free plan?
Yes. The Free plan gives you three PDFs a month with a BillSathi watermark. No card required.
2
Making documents
Which documents can BillSathi make?
Six: quotations, GST tax invoices, delivery challans, purchase orders, receipts and job work bills. Sales reports are not a document — you ask a question in plain words and it answers from your own records.
What is a job work bill?
A bill for work done on materials supplied by the customer — common for fabricators, printers, tailors and contractors. It carries the same GST treatment as an invoice, billed as labour charges.
What reports can it produce?
Sales, purchases, customer outstanding and a GST/HSN summary ready for GSTR-1. Available on the Business plan.
How do I make a quotation?
Tell BillSathi what you need — a voice note, a photo of a handwritten list, or text. It pulls out the items, confirms them with you, and sends the PDF.
Can I send a photo of a handwritten list?
Yes. Take a photo of your handwritten items and rates. BillSathi reads it directly.
What if it gets something wrong?
It shows you everything it extracted and waits for your confirmation before making the PDF. You can change any detail; nothing is final until you approve.
Can I revise a document after it has gone out?
Yes. Reply to the PDF on WhatsApp or give the document number and say what to change. The first two revisions per document are free; from the third revision, each uses one PDF credit.
Does it work out the GST itself?
Yes. CGST plus SGST within your state, IGST across states, based on your state and your customer’s. Rates supported are 0, 5, 12, 18 and 28 per cent.
3
Plans and billing
What are the plans?
Free — ₹0 a month, three PDFs, BillSathi watermark. Business — ₹199 a month, 30 PDFs, no watermark, all six document types. Business is also sold as a one-time purchase: ₹499 for three months or ₹1,799 for a year, with no auto-debit. Need more documents before month-end? ₹99 adds 20 more.
When does my quota reset?
On the first of every month.
Can I upgrade whenever I want?
Yes. Send “upgrade” on WhatsApp and BillSathi sends you the payment link.
Are payments refundable?
Payments are non-refundable except where Indian law requires otherwise. The full terms are on the refund policy page.
4
Privacy and data
Is my business data safe?
Yes. Your documents and customer lists are never sold, never shared with other businesses and never used to market to your customers. Voice notes and photos are deleted after 30 days. Governed by India’s DPDPA 2023 — see the DPDPA page.
Who can see my quotations?
Only you. PDFs are stored privately against your account and sent only to your WhatsApp number.
Can I delete my data?
Yes. Send “mera account delete karo” on WhatsApp and all your data is permanently deleted within 24 hours.
Do you keep my voice notes?
Voice notes are deleted automatically after 30 days. The extracted text stays as part of your document record.
5
Technical
Which number do I message?
+91 85912 63807
What if the bot is not replying?
Check billsathi.in for service status. For anything urgent, email support@billsathi.in.
Can more than one person in my business use it?
One WhatsApp number per business account today. Multi-user access is coming.
Still not answered?
Message us on WhatsApp or send a note through the contact form.