We want you to be fully satisfied with BillSathi. If you experience technical issues or billing discrepancies, you may be eligible for a refund under the conditions outlined in this policy.
Subscriptions automatically renew each month. You can manage your subscription, view renewal dates, and update your payment method through your account settings or by contacting our support team.
Refunds are processed for verified issues such as duplicate payments, accidental overcharges, payment success without plan activation, or technical failures that our support team cannot resolve within a reasonable time frame.
You can cancel your subscription at any time. Upon cancellation, your paid plan will remain active until the end of the current billing cycle. Unused monthly PDF quotas do not carry over to the next cycle.
To request billing help, email mybillsathi@gmail.com with the registered WhatsApp number, business name, payment date, plan name, transaction reference, and a short explanation of the issue.
Refund requests are typically reviewed within 5-7 business days. Approved refunds will be credited back to your original payment method, and the processing time may vary depending on your bank or payment provider.
For billing or refund questions, email billsathi@gmail.com.